Q: Ndeipi mitengo yako?
A: Mitengo yedu inogona kuchinja zvichienderana nekupa uye zvimwe zvinhu zvemusika.Isu tichakutumira iwe yakagadziridzwa mutengo runyorwa mushure mekambani yako kutibata nesu kuti uwane rumwe ruzivo.
Mubvunzo: Iwe une hushoma hwekuraira huwandu here?
A: Ehe, tinoda kuti maodha ese epasi rese ave neinoenderera yehuwandu hwekuodha.Kana iwe uri kutsvaga kutengesa asi muhuwandu hudiki, tinokurudzira kuti utarise webhusaiti yedu.
Mubvunzo: Ndinogona kuwana sampuli dzekuongororwa?
A: Ehe, ndapota tumira meseji kuti utiudze masampuli aunoda!Colour cosmetic, skincare uye runako maturusi hapana dambudziko.
Mubvunzo: Unogona here kupa magwaro akakodzera?
A: Isu tiri GMP uye ISO22716 certificate kugadzirwa, kupa OEM/ODM sevhisi, inogona kugadzirisa mafomula matsva ekugadzira.Yese fomula yedu inoenderana neEU / FDA Regulation, Hapana Paraben, Hutsinye Husina, Vegan etc. Yese fomula inogona kupa MSDS kune chimwe nechimwe chinhu.
Q: Ndeipi avhareji yenguva yekutungamira?
A: Kune sampuli, nguva yekutungamira inenge mazuva manomwe.Pakugadzirwa kwemazhinji, nguva yekutungamira imazuva makumi mana nemashanu (kusanganisira kurongedza) mushure mekugamuchira muripo wedhipoziti.Nguva dzekutungamira dzinoshanda kana (1) tagamuchira dhipoziti yako, uye (2) isu tine mvumo yako yekupedzisira yezvigadzirwa zvako.Kana nguva dzedu dzekutungamira dzikasashanda nenguva yako yekupedzisira, ndapota pfuura zvaunoda nekutengesa kwako.Muzviitiko zvese isu tichaedza kugadzirisa zvaunoda.Muzviitiko zvakawanda tinokwanisa kudaro.
Q: Ndedzipi mhando dzenzira dzekubhadhara dzaunogamuchira?
A: Unogona kubhadhara kubhengi account yedu, Western Union kana PayPal:
30% dhipoziti pachine nguva, 70% chiyero chinopesana nekopi yeB / L.
Q: Chii chigadzirwa waranti?
A: Isu tinovimbisa zvinhu zvedu uye magadzirirwo.Kuzvipira kwedu ndiko kugutsikana kwako nezvigadzirwa zvedu.Mune waranti kana kwete, itsika yekambani yedu kugadzirisa nekugadzirisa nyaya dzese dzevatengi kuti munhu wese agutsikane.
Mubvunzo: Unovimbisa kuendesa zvigadzirwa zvakachengeteka uye zvakachengeteka?
A: Ehe, isu tinogara tichishandisa emhando yepamusoro ekunze kurongedza.Isu tinoshandisawo yakasarudzika njodzi kurongedza kune zvinhu zvine njodzi uye yakasimbiswa inotonhora yekuchengetedza inotakura zvinhu zvinodzivirira tembiricha.Nyanzvi kurongedza uye zvisiri-yakajairwa kurongedza zvinodiwa zvinogona kuunza imwe mari.
Mubvunzo: Zvakadini nemari yekutumira?
A: Mari yekutumira inoenderana nenzira yaunosarudza kuwana zvinhu.Express ndiyo nzira inokurumidza asi zvakare inodhura zvakanyanya.By seafreight ndiyo yakanakisa mhinduro kune yakakura mari.Chaiyo mitengo yekutakura tinogona kukupa chete kana tichiziva ruzivo rwehuwandu, huremu uye nzira.Ndapota taura nesu kuti uwane rumwe ruzivo.
Mubvunzo: Ndingakubata sei?
A: Below each product and on the right side of the website, there will be an entry for sending message. Please kindly fill in your contact information and inquiry there or email directly to beauty@topfeelgroup.com, we will contact you as soon as possible. Due to the time difference, the reply may be delayed, please wait with patience.